Privacy Policy

At Siaways, we prioritize the protection of our customers' information. We are committed to maintaining the confidentiality and security of any personal or sensitive data collected through our platform. This Privacy Policy outlines how we collect, use, and protect your information.

Protection of Customer Information

We understand the importance of privacy to our customers and visitors to our platform. For many years, our policy has been to treat what we learn about our customers as confidential. We do not ask or store any personal or confidential information from our customers. For example, we will not give or sell confidential or Personal Information about our customer to any third party not affiliated with their transaction, except as required by law or as necessary to provide services to the customer.

Collection and Use of Information

We collect and store information about every package we handle so that we can efficiently provide the package delivery services demanded by our customers. We use information about our customers, their packages, and their shipping activity to provide or enhance the services we make available to our customers, communicate with our customers about additional services they may find of value, satisfy our legitimate business interests (including performing trend analysis and market studies), set prices, establish credit, fulfill a Contract of Carriage or Service Agreement, accomplish the billing function, and comply with government regulations. Although government regulations vary in the many countries in which we operate, they frequently include the reporting of information to transportation, safety, customs, and other regulatory agencies. As we collect and use information about our customers, we may contract with vendors to assist us in processing that information for those purposes listed in the previous paragraph. These vendors are required to maintain the confidentiality of the information and are restricted from using the information for any other purpose. In addition, as our platform continues to develop its business, we may buy or sell subsidiaries or business units. As part of these transactions, customer information of the subsidiaries or business units may be one of the transferred assets.

Protection of Customer Data

We treat our data as assets that must be protected against loss and unauthorized access. We employ information security techniques to appropriately protect confidential information from unauthorized access by users inside and outside the company. Access to customer information is limited to those employees who have a legitimate business need for that information.

Customers' Responsibility

Some information about customers and their packages is stored in shipping systems located on customer premises. Customers concerned about the security of their information in these systems should secure it by activating passwords and using physical access controls. When these systems (hardware or software) are provided by us, we provide tools to facilitate customer efforts to safeguard their information.

Children's Privacy

Our services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take necessary actions.

Cookies

Cookies are small text files that a website can send to a user's browser for storage on the hard drive. Cookies can make use of the web easier by saving and administering status, application, preferences, and other user information. Most browsers are initially set to accept cookies, but users can change the setting to refuse cookies or to be alerted when cookies are being sent. Although refusal of cookies will not interfere with the ability to interact with our platform, users will need to accept cookies in order to use certain functionality provided.

Contacting Us

If you have questions about this privacy statement, the practices of our platform, or your experience on any of our services, you can contact us at aswin@siaways[dot]com Comments, suggestions, or materials sent or transmitted to us shall be deemed to be non-confidential. We shall have no obligation of any kind with respect to such comments, suggestions, or materials and shall be free to use and distribute them to others without limitation, including, but not limited to developing and marketing products incorporating them.